No, this is not a promotional note. I have been deceived by some Facebook features updated, removed or missing in Facebook, but when it comes to Facebook Pages Inbox, I do appreciate the news. Seemingly, Facebook has brought enhancements which are clearly thought to match professional needs of community managers.
Some months ago, we have been offered the ability to prepare draft messages for a quick reply to some recurrent requests, not to mention the ability to archive an irrelevant message to keep the inbox clean. [read more..]